Give them a Sense of Purpose
When your hourly employees have a sense of purpose in your organization that truly motivates them and gives them real value, they will go above and beyond their assigned tasks to turn your company into a successful one. They will want to contribute more in order to feel meaningful and for you to recognize their efforts.
How can you make their work meaningful? Through clear and effective communication. Communicate with all your employees professionally yet in a friendly manner, because you're all partners working towards a common goal.
There was a study by Gallup on factory worker motivation
that showed that hourly workers don't really care about the organizational mission, but rather about giving back to the community. If you could communicate to them how their work can contribute to the community, you could motivate them to embrace your mission and significantly increase their engagement. Build Meaningful Relationships
Building strong relationships with your hourly workers is a fantastic way to increase their engagement and retention. When they see you as a friend rather than merely a manager, they will definitely perform much better and not think about leaving the company for a small increase in wage in some other workplace.
It's crucial that you create enjoyable experiences for your hourly employees so that they feel great when they clock in. Friendly relationships are your best bet for achieving that. What's also very important is being available to them. Being there any time they need you is what will show them that you care and value them.
So, don't leave them out. Don't disconnect them from the rest of your company. Keep them updated on everything, just like you do with your salaried employees, and they will start seeing you as a partner and a friend. It will boost their morale and create a wonderful workplace culture that they will not want to leave. Include them in Problem-Solving Processes
It's a very common practice among business owners and managers to ask their salaried employees for help when coming up with solutions to various problems and creating a company strategy. That's completely normal, as they are often knowledge workers with plenty of experience and expertise regarding various business-related issues.
However, this doesn't mean that you should completely ignore hourly employees and not even ask for their opinion. Perhaps some of them have a groundbreaking solution to a particular problem. After all, they are the ones engaging in numerous day-to-day operations, so they may have first-hand information regarding improving your company's processes.
That's precisely why you should give them a seat at the table. Tap into their knowledge and really hear what they have to say. Give them a chance to really be a part of your team and introduce some change in your organization, the change that they already brought on their level. Their on-the-job experience may just be what your company has needed all along.
Including them in your strategizing process will give them a sense of purpose and motivate them to continue contributing to your company. Another study by Gallup on hourly vs. salaried workers' job satisfaction
shows that 46% of hourly workers are satisfied with recognition for work accomplishments. That's more than half of those who are not satisfied. So, recognize their work and include them in yours.
There's rarely anything more engaging than actually engaging them into your problem-solving processes, as that shows that you truly value their opinion and that they are crucial links in your organizational chain. It shows that they matter and that you really notice them.