The most basic and arguably most important factor of hiring an hourly worker is their capacity to handle the job they are applying for. It's important that you, the hiring agent, identify the capacities required to fill the job opening you are hiring for.
This way you will have a clearer idea of who you are looking for and people who recognize that they lack the capacities to fill the role simply won't apply (in most cases, of course).
We can split these capacities into two groups:
– Mental capacities for a job are those that are required of the employee to fulfill their daily duties. This involves taking written or oral instructions, preparing reports and records, analyzing any aspect of a product, equipment, and workmanship to find flaws, interpret logs, schedules or graphs, etc. It's a good idea to identify the learning and active thinking
that is required to fill your job vacancy.
– The physical capacities required to fill the hourly position are a lot easier to identify. You simply pinpoint the movements and physical predispositions required to complete daily tasks.
It's also important to factor in the weight of items the employee is going to handle, the amount of time they'll spend doing it, as well as auditory capabilities needed to perform well and keep themselves safe and healthy. 2. Attitude
The wrong attitude can simply be defined as an unwillingness to do a particular job, despite having all the predispositions to do it properly. It's a lot easier to train an employee who is enthusiastic about the work than to correct the bad attitude of a proficient one.
This is a serious matter for a number of reasons. The primary one being that bad attitude ticks off customers. Customer satisfaction is the primary concern of any company. If people who represent the company in one-on-one situations with customers are not interested in providing a good service, things are going to go south very fast.
Here is a short list of positive things to look for in an hourly employee when it comes to attitude:
- team spirit
These are by no means the only things that define a positive attitude but you'll need to identify those needed for your particular situation.